What Our Customers Are Saying

  • Overall
    5 Star Overall Rating
    6/3/23

    I ordered a new Yamaha Motor through Derek Carlson this spring. Derek did everything he could to move this process along and expedited the installation on my boat as soon as my new motor arrived. Parker and Lance in the service department did a great job as well.I highly recommend GBM and Derek to help you out with any boating needs you may have this summer.Thank you all so very much!

    Matt Prisk, Northport, MICHIGAN
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    9/28/22

    Chris Corbett at Grand Bay Marine made the purchase of our boat such a pleasant experience! He is professional, knowledgeable and always ready to answer any and all questions we had with a smile on his face. From the moment we met Chris at the Traverse City Boat show we knew where we would be making a purchase. Next step was to figure out which boat we wanted and again Chris pointed us in the right direction.

    Jake Lombardi was also a key factor in our buying process he was very helpful and always available to answer any questions we had also with a smile!!

    All of the staff at Grand Bay Marine treat you like family from the moment you walk through the door.

    I would recommend checking out Grand Bay Marine now! Its the kind of place you dont mind spending some time at while making a big decision!! Thank you again!

    Eileen Shortell, Traverse City, MI
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    6/2/22

    My wife and I went looking for a boat and our first stop was Grand Bay Marine. We were greeted and offered something to drink before being introduced to our salesman Mike. Mike did a fantastic job from start to finish. He listened to our needs, asked questions and showed us various options. We also met Kyle, the Sales Manager and he was great as well throughout the process. We ended up finding the boat we wanted and they went as far to take it out on the lake with a mechanic to make sure everything was working as it should. They serviced the boat and Mike personally delivered it to my home along with a safety kit and some life vests at no cost! On the financial side, the other Mike got us a great rate and presented numerous options to choose from. In the end, we left feeling like part of the Grand Bay Marine family! No doubt I would recommend them to others. It was such a refreshing no pressure sales process and smooth as could be.

    Shae Duncan
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    6/2/22

    2 weeks agoNEW

    My wife and I went looking for a boat and our first stop was Grand Bay Marine. We were greeted and offered something to drink before being introduced to our salesman Mike. Mike did a fantastic job from start to finish. He listened to our needs, asked questions and showed us various options. We also met Kyle, the Sales Manager and he was great as well throughout the process. We ended up finding the boat we wanted and they went as far to take it out on the lake with a mechanic to make sure everything was working as it should. They serviced the boat and Mike personally delivered it to my home along with a safety kit and some life vests at no cost! On the financial side, the other Mike got us a great rate and presented numerous options to choose from. In the end, we left feeling like part of the Grand Bay Marine family! No doubt I would recommend them to others. It was such a refreshing no pressure sales process and smooth as could be.

    Shae Duncan
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    6/2/22

    Chris Corbett at Grand Bay Marine made the purchase of our boat such a pleasant experience! He is professional, knowledgeable and always ready to answer any and all questions we had with a smile on his face. From the moment we met Chris at the Traverse City Boat show we knew where we would be making a purchase. Next step was to figure out which boat we wanted and again Chris pointed us in the right direction.

    Jake Lombardi was also a key factor in our buying process he was very helpful and always available to answer any questions we had also with a smile!!

    All of the staff at Grand Bay Marine treat you like family from the moment you walk through the door.

    I would recommend checking out Grand Bay Marine now! Its the kind of place you dont mind spending some time at while making a big decision!! Thank you again!!

    Eileen Shortell
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    5/30/22

    I purchased a 22 Stillwater from Kyle and it has been the overall best sales experience of my life and Im 73! Dont go anywhere else! They are like family to me now!!! I cannot say enough

    About them!!!

    Philip Keilman, Scottville, MI
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    9/28/21

    We have now purchased our 2nd new boat (1st Regal 1900 and 2nd StarCraft Tri-toon) from GB and Derek in particular. Both purchases were great! In both cases our trades were very fair.This purchase was delayed briefly due to their inability to get the new OB motor because of delays from the manufacturer and shipping. Derek did a great job of communicating with us every week along the way. Our new motor came in after about 4 weeks and the boat was rigged and ready to go in 2 days.We took the new boat out for an orientation excursion and Derek was very thorough about showing us all of the features of the new boat. This boat is what we were looking for. For us old farts we wanted something that was 1. Stable. 2. Easy to get on and off. 3. Plenty of room for the family. 4. Power to pull a tube with the grandkids. We got everything we wanted!I can not recommend Grand Bay and Derek Carlson highly enough... They have a great group there that have never let us down. Everything from sales to finance and service! If you're looking for a new or used boat, go to Grand Bay Marine!Colt and Carla Payne

    Pinckney Michigan

    -Anonymous
  • Overall
    5 Star Overall Rating
    5/8/21

    Hats off going the team at Grand Bay Marine!

    We just took delivery of our new Regal 2800. What a great buying experience. Tammie was awesome throughout the entire process, Kyle with his video texts, finishing with Dennis with a sea trial covering the entire boat from stern to bow. No wonder your the #1 boat dealer in Northern Michigan!Liz, you should be proud of this great team you have!As a repeat customer, I would highly recommend Grand Bay Marine!

    Grand Bay Marine Team, Thanks for all you do!

    Joe Montroy, Traverse City, MICHIGAN
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    8/14/20

    A great boat buying experience start to finish. Our sales person, Tammie, was exceptional throughout the process and her proactive follow up after purchase has been superb. Everyone we've worked with at the dealership has been friendly, helpful and passionate about boating. We highly recommend Grand Bay Marine!

    Joe Mello, Suttons Bay, MI
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    7/2/20

    If you need help ordering/buying a boat or selling you boat there is only one person to call...Tammie Cornell. Doesn't get any better. Like working with a close family member.

    -Anonymous
  • Overall
    5 Star Overall Rating
    11/26/19

    Purchased new boat and when we viewed it in the sunlight there was gelcote damage from the shipping tarp that had not been visible in the showroom. We took the boat for the summer season and returned it for repairs in the fall. The repairs met / exceeded our expectation. Great job by their service department.

    -Anonymous
  • Overall
    5 Star Overall Rating
    6/3/19

    Thank you Liz we all know it starts at the top:My wife and I have known the owner Liz Carney, Sales person Tammie Cornell, Scott from fiberglass repair and Service Manager Mike Parker for over 11 years. They are very honest people who stand by their word 100%. I have many stories to back this up. I purchased a 2009 26 Crownline from them, and through their effort and expertise I was able to keep it in pristine condition. Liz has built a team of loyal employees, and that doesnt happen by accident. Moral is high at Grand Bay Marine. For many, many reasons We would only buy a boat from Liz and Grand Bay Marine. My wife and I are 70 years old and look forward to many years of fun boating. Thank you.THX.Bill

    Bill -
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    5/28/17

    Bought a 21' CX FX pontoon boat. It is everything I expected. came in on time and was delivered on time. Appreciate Rob's delivery. He explained everything and made sure I was comfortable with the boat before he left. It has been a pleasure working with Matt, our salesman and Liz. We would recommend this dealership to anyone we know looking for a boat.

    -Anonymous
  • Overall
    5 Star Overall Rating
    5/26/17

    Stayed in contact and great follow up. Put together a great deal with unmatched value.

    Dan Inglis, frankfort, MICHIGAN
    Store Location: Traverse City Michigan
  • Overall
    4 Star Overall Rating
    5/25/17

    I have to say that Dan ,in your T C parts department, is an extremely important part of you team and success.

    When I called to inquire about a warranty issue he went to task in helping me out. Issue is solved.

    I have dealt with many boat / marine shops over the years, and Dan was the most helpful.

    Thanks for keeping him on your staff & give him a raise-[even if he is only "part time"]

    sincerely

    Kurt J. Schroeder

    Kurt Schroeder, Traverse, MICHIGAN
    Store Location: Traverse City Michigan
  • Overall
    5 Star Overall Rating
    5/12/17

    Fantastic service at both locations! Gave a very helpful demo drive before purchase and extremely friendly and accommodating.

    Adam Stefanski, Alanson, MI
    Store Location: Charlevoix Michigan
  • Overall
    5 Star Overall Rating
    6/17/16

    When we moved to Michigan this year we knew we were going to get a boat so we could enjoy the beautiful waters that Michigan has to offer. Knowing very little about boating we went to the boat show and met Kyle from Grand Bay Marine. He educated us on the difference in motors and pantoon boats. Naturally, when we were ready to purchase we went to Grand Bay Marine and Kyle made everything happen for us. I would recommend Grand Bay and Kyle to anyone looking for a boat.

    Diane Rempfer, Traverse City, MICHIGAN
  • Overall
    5 Star Overall Rating
    12/9/15

    The entire team at Grand Bay Marine is outstanding!! I cannot say enough about the Fantastic support and customer service we received throughout our entire purchase process. From the first call talking with Tom to the last hand shake from Matt. The entire team was so willing to explain everything when buying a boat. I can attest, it will not matter how much the boat cost. They will help. I am confident we will have a great time on the water this year! Thank you so much.. Scott and Skye

    Scott , West Bloomfield, MI
  • Overall
    4 Star Overall Rating
    12/9/15

    We purchased a 2014 Stingray 180RX from the folks at GBM Derek, Liz, and Matt were great to work with. Derek the sales manager wasn't even our salesperson when we bought their entry level 180 Stingray (WHICH WE LOVE) but he took care of us from step 1. The folks up at Grand Bay as a wholewere great to work with. Nick in service helped us with a few add-ons before we picked up the boat. We had a couple of bumps along the road but in the end they handled everything like true PROFESSIONALS. Matt did an excellent job during the on water orientation and they have been very helpful for us as first time boat owners. We love our boat and have thoroughly enjoyed it this summer. The only reason I rated f&i at 3 stars is because we're from Grand Rapids - 3 hours away and they forgot to tell us to bring a certain piece of paperwork so we had to fax it the next day. Not a big deal just not perfect :) Thanks Grand Bay Marine!

    Sean , Grand Rapids, MI
  • Overall
    4 Star Overall Rating
    12/9/15

    the staff at grand bay marine is very professional,friendly and know everything about their product lines.the service department is absolutely amazing(kudos to them) Tammie could not be anymore kinder and helpful. thank you all so much

    Timothy , traverse city, MI
  • Overall
    5 Star Overall Rating
    12/9/15

    If your reading this put the computer down and call Kyle. Grand bay takes great care of our family. Larry and Bonnie have helped with every detail of choosing a boat and caring for it!! Liz is the owner and great to deal with she has put together a great group of people to take care of you. This has been the best summer and I have put a ton of care free hours on a great boat. See ya in a few weeks

    Trent Amber Julia and Lincoln , Niles, MI
  • Overall
    5 Star Overall Rating
    12/9/15

    We bought a new Tahoe Q5i from Derek, I want to say how very helpful he was and knowledgeable. Derek was and so plesant to work with! Liz the owner was also so very helpful in the transaction, they did everything in the world to make the deal work, such wonderful people to deal with ! honest, helpful! What else is there??

    Gerald Elaine , empire, MI
  • Overall
    5 Star Overall Rating
    12/9/15

    Regal 1900... WOW! This is a great boat. When our salesman (Derrek) started talking about this boat, I thought it was just another sales pitch. Man, was I ever wrong. We went out for a test ride and fell in love. Quick to get on plane, and oh so smooth... I have two friends with 20 ft Four Winns SS boats with 5.0L motors. Our little 4.3 will keep right up with them, burn less fuel doing it and cost significantly less to buy! This boat gets better every time we take it out on the water! Thank you!

    Colt Carla , Cadillac, MI
  • Overall
    5 Star Overall Rating
    12/9/15

    fantastic group of people.

    Bob , Kettering, OH
  • Overall
    5 Star Overall Rating
    12/9/15

    "A great experience- your sales team was awesome and always helpful. Thanks for the great customer service. Chris & Lisa"

    Christopher , Bloomfield Hills, MI